Trevor Randall writes rental property insurance across nine states. As a top-producing agent at Farmers, his business depends on speed, consistency, and delivering for clients when it matters most.
In 2025, he put that to the test.
Nearly 500 rental properties in Oklahoma needed new coverage days due to a mass cancellation by the original carrier. For most agents, that kind of volume would create bottlenecks, delays or lack of coverage, and risk to client relationships.
Trevor approached it differently.
With Obie, he placed nearly 90% of those properties within weeks — keeping coverage in force and maintaining the trust he had built with his clients.
Nearly 90% Placed in Weeks, Not Months
Within weeks, Obie had placed coverage on nearly 90% of those properties.
|No scrambling across multiple carriers. No drawn-out back-and-forth. Just a platform built to handle volume without slowing things down.
"Obie's quoting experience is the fastest I use," Trevor says. "When you’re quoting hundreds of properties, small efficiencies add up quickly.”
Speed alone doesn't protect a book of business, and customer satisfaction o matters just as much.
Better Coverage, Same Price
Several of Trevor's Oklahoma clients moved from a 5% wind and hail deductible to a $5,000 flat deductible, while keeping similar premiums.
For a $300,000 property, that’s the difference between a $15,000 out-of-pocket cost and $5,000.
"When I called clients to tell them their new coverage was actually better than what they'd lost, that changed the whole conversation," Trevor says. "They went from worried to relieved to genuinely impressed."
Moments like that don’t just retain clients. They create advocates.
The Experience Behind the Outcome
That moment showed what Obie can handle at scale. What keeps Trevor placing business with Obie across all nine states is the day-to-day experience.
Centralized Communication
Clients respond directly within the platform, and agents manage everything in a single workflow. No chasing email threads, forwarding messages, or losing context across multiple touchpoints.
Simple post-bind servicing
Policy updates, mortgagee changes, and ongoing servicing are straightforward and easy to manage, reducing the administrative work agents typically have to follow up on.
Quoting speed that scales
Property data auto-populates from the address, and reconstruction costs can be adjusted in real time. Instead of working through long forms or manual inputs, agents can move quickly and handle high volumes without slowing down.
What Agents Can Take From This
Trevor’s approach offers a clear playbook for agents operating at scale:
- Have the right partner before you need one
When non-renewals hit, there’s no time to evaluate new options. Having the right platform in place makes all the difference.
- Look for opportunities, not just replacements
A forced transition can lead to better outcomes if you’re working with the right partner.
- Use tools that scale with your business
Handling hundreds of properties requires more than manual workflows. A digital-first platform makes that possible.
- Protect relationships first
Coverage matters, but client experience is what drives retention.
What's Next
Trevor’s next ask is simple: homeowners coverage.
It’s a natural extension of Obie’s investment property expertise and an opportunity to support even more of the agents and clients already in the ecosystem.
In the meantime, Obie remains one of Trevor’s core partners, not because of a single moment, but because it consistently delivers.
Explore how Obie supports agents → Learn more about becoming an Obie agent
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